Room cleaning only happened once during my stay, but rooms were spacious.

We enjoyed exploring downtown Raleigh, especially the lively PNC Arena, which was just a short distance from our hotel. The staff were accommodating for our large family and our service dog, making us feel right at home.

In my wife’s opinion, the parking fees could be clearer upfront to avoid surprises.

The location was convenient with many dining options nearby, making it easy to explore. However, I encountered issues with room cleanliness as it wasn't thoroughly cleaned during my stay, and the restaurant was closed. Overall, it could be a good choice for short stays, but improvements in housekeeping would enhance the experience.

The room was clean and comfortable, which was a plus. However, the bathroom felt really tiny, and the wallpaper was peeling, which made it look dated. WiFi was spotty and dropped out a lot, which was super annoying while trying to connect. Overall, it had the basics covered, but some little issues made it less enjoyable.

great staff but lacks attention to room details

The staff greeted me with smiling faces, which made me feel welcomed. I appreciated the city view from my room, adding a nice touch to my stay.

exceptional staff made our stay wonderful with free wi-fi in public areas

Wonderful staff made everything easy.

The staff provided excellent assistance with my check-in and offered helpful recommendations for nearby dining options. The room was clean and well-maintained, contributing to a comfortable stay. The hotel's location made it easy to access the convention center, which was ideal for my work commitments.

The HVAC system was inconsistent, causing some discomfort.

The parking area was super accessible, and the view from the restaurant was excellent. Rooms were clean and neat.

would book again

The standard king room was clean and had a flat-screen TV, air conditioning, and free toiletries. Loved the seating area and the kitchenette was super handy. The hotel has quick maintenance response, which was great when I had a small issue. Definitely a safe and welcoming vibe. Super close to downtown attractions too!

Convenient location for downtown attractions. The elevators were in bad shape, causing long wait times. Room had a great view. Minor cleanliness issues noted.

The location was perfect for our downtown adventures! 🏙️ However, the maintenance issues were disappointing, especially the dirty room when we checked in.

During my stay, I was impressed by the spacious rooms, which were well-maintained and thoughtfully decorated, making it easy for seniors like me to navigate comfortably. The staff was incredibly helpful, ensuring a delightful experience.

Could use quieter hallway accommodations for better sleep.

A Convenient Stay with Friendly Staff

We recently enjoyed a two-night stay and were impressed by the welcoming front desk staff. The room featured comfortable Queen beds and was a great spot for our family getaway. Proximity to nearby cafes made breakfast outings delightful. Tip, Request a room on a higher floor for a quieter experience.

The spacious room was a nice surprise, and I really appreciated the complimentary coffee on the 20th floor every morning. I loved taking a dip in the pool and lounging in the garden for some fresh air. Just a heads up, the elevator wait can be a bit of a hassle during peak hours, so plan accordingly! ☕